Jill Griffin – Winning Back a Lost Customer

Jill Griffin – Winning Back a Lost Customer

Original price was: $20.00.Current price is: $10.00.

Digital Download: You will receive a download link via your order email

Category: Tags: , ,

Unlock Your Potential with the Jill Griffin – Winning Back a Lost Customer course only Original price was: $20.00.Current price is: $10.00. on CoursesGB!

At CoursesGB, we provide over 60,000 downloadable digital courses designed for your personal and professional growth. Get expert-guided, self-paced learning at an unbeatable value – often over 80% off original prices. The  Jill Griffin – Winning Back a Lost Customer offers practical insights and proven strategies for all skill levels.

Enroll now and elevate your learning with CoursesGB!

Winning Back a Lost Customer

By: Jill Griffin

Skill Level: Appropriate for all

Duration: 41m 23s

Released: Mar 23, 2016

Description:

Lost customers are not lost causes. Statistics show that a firm has a higher probability of winning back a lost customer than prospecting a new one. In this course, customer relationship expert Jill Griffin provides a proven roadmap for winning back a lost customer. She proves the only thing worse than losing high-value customers is neglecting to win them back.

Jill shows that customers defect for one of five reasons: (1) intentionally pushed away, (2) unintentionally pushed away, (3) pulled away, (4) bought away, or (5) moved away. She also outlines which of these customers are the easiest to win back—and how to say “sorry” in a way that will resonate.

Topics include:

  • Why winning back customers is crucial
  • How customers say goodbye
  • The five types of lost customers
  • Running a lost customer campaign

Contents:

  • Introduction 1m 16s
  • 1. Winning Customers Back is Critical 15m 15s
  • 2. Customer Win-Back Basics 11m 1s
  • 3. Build Your Win-Back Campaign 12m 31s
  • Conclusion 1m 24s

Author:

Jill Griffin is the author of the business best-seller Customer Loyalty: How to Earn It, How to Keep It, which has appeared in Harvard Business School’s Working Knowledge list and has been translated into six languages; Customer Winback: How to Recapture Lost Customers–And Keep Them Loyal, which earned Soundview Executive Book Summaries’ 30 Best Business Books award; and Taming the Search-and-Switch Customer: Earning Customer Loyalty in a Compulsion-to-Compare World, which addresses how to build and sustain customer loyalty in the age of near-perfect buyer information. Since 2003, Jill has served on the board of directors of Luby’s/Fuddruckers, Inc. (NYSE: LUB), and helped oversee the restaurant chain’s critical turnaround. Jill speaks and consults with Fortune 500 companies such as Dell, Microsoft, Ford Motor Company, Subaru, Marriott Hotels, Hewlett-Packard, IBM, AMD, Wells Fargo, Western Union, Sprint, and Toyota. She is the recipient of the 2003 Distinguished Alumna Award (received alongside Larry Kellner, then chairman and CEO of Continental Airlines), from the University of South Carolina Moore School of Business, where she earned MBA and bachelor of science degrees, magna cum laude. In 2009, Jill was appointed to the USC Moore School Board of Trustees.

Get Download Jill Griffin – Winning Back a Lost Customer at Forimc.net today!

Salepage:
Archive: https://web.archive.org/web/20160909060116/https://www.lynda.com/Business-Skills-tutorials/Winning-Back-Lost-Customer/386628-2.html

Delivery Method

– After your purchase, you’ll see a View your orders link which goes to the Downloads page. Here, you can download all the files associated with your order.
– Downloads are available once your payment is confirmed, we’ll also send you a download notification email separate from any transaction notification emails you receive from esy[GB].
– Since it is a digital copy, our suggestion is to download and save it to your hard drive. In case the link is broken for any reason, please contact us and we will resend the new download link.
– If you cannot find the download link, please don’t worry about that. We will update and notify you as soon as possible at 8:00 AM – 8:00 PM (UTC+8).

Thank You For Shopping With Us!

Unlock Lifetime Learning and Career Growth with the Jill Griffin – Winning Back a Lost Customer course only Original price was: $20.00.Current price is: $10.00. at CoursesGB!

Invest in your future with the Jill Griffin – Winning Back a Lost Customer course at CoursesGB and gain immediate, lifetime access to expertly crafted digital content designed to boost your career and personal development. As a leading platform for downloadable courses, we offer unparalleled value and convenience.

Why Choose CoursesGB?

  • Lifetime Access: Enjoy unlimited access to your purchased courses, forever.
  • Massive Savings: Get top-tier courses at prices up to 80% lower than original sales pages.
  • Secure Payments: Shop with confidence using our secure payment methods (PayPal, Stripe).
  • Practical Knowledge: Empower your career with actionable, real-world skills from over 60,000 diverse courses.
  • Instant Access: Start learning immediately after purchase via your account dashboard or email for most courses.
  • Learn Anywhere: Access your courses seamlessly on any device (desktop, mobile, tablet).

Start your learning journey today and discover the CoursesGB advantage!

Related products

Copywriting For Creatives - Ashlyn Carter

Business and Sales

Copywriting For Creatives – Ashlyn Carter

Original price was: $27.00.Current price is: $24.00.
Add to cart
Kibo Code QUANTUM - Steven Clayton & Aidan Booth

Business and Sales

Kibo Code QUANTUM – Steven Clayton & Aidan Booth

Original price was: $3,497.00.Current price is: $93.00.
Add to cart
"Diamond Wealth of Being" Activation - Jacqueline Joy

Business and Sales

“Diamond Wealth of Being” Activation – Jacqueline Joy

Original price was: $88.00.Current price is: $28.00.
Add to cart
Zulu Trading Method For The Soybeans - Joe Ross

Business and Sales

Zulu Trading Method For The Soybeans – Joe Ross

$18.00
Add to cart
$200k Book Blueprint Training – Richelle Shaw
Jill Griffin – Winning Back a Lost Customer