Name: Suzanna Kaye – Business Etiquette: Phone, Email, and Text
Availability: InStock

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Business Etiquette: Phone, Email, and Text

By: Suzanna Kaye

Level: Beginner

Duration: 58m 59s

Released: July 1, 2015

Description:

Phone, email, or text? Learn what communication method to use when. Suzanna Kaye starts with email, explaining everything from setting up signatures to striking the right tone. She also explains how to best use autoresponders, acknowledge receipt of an email, and follow up on unanswered email. The lessons help viewers evaluate their own email communications, ensuring that the recipients won’t misinterpret them in any way.

Next up is text etiquette, including what and what not to say in a text message. Suzanna then looks at common business communications like letters, requests for payment, and thank-yous, and how to make action items communicate the right level of urgency.

Finally, the course covers phone etiquette, including proper greetings, voicemails, out-of-office messages, and essential phone behavior.

Topics include:

Understanding subject, greeting, and signature etiquette
Using CC, BCC, and Reply All
Text messaging etiquette
Writing business letters
Leaving voicemail
Understanding what to say over the phone.

Author:

Suzanna Kaye is a professional organizer and productivity expert.

Specializing in chronic disorganization, ADD, and disabilities, she brings to each client the knowledge of simplifying even the most difficult tasks. She has been a professional organizer since 2006, and comes from a background in business, finance, and education, with previous corporate positions including CFO, managing director, and teacher.

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Salepage: https://www.linkedin.com/learning/business-etiquette-phone-email-and-text

Archive: https://archive.md/wip/laP70

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Suzanna Kaye – Business Etiquette: Phone, Email, and Text

Business Etiquette: Phone, Email, and Text

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